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Privacy Statements

Privacy Statements tell you why Customs collects personal information and what we do with it.

Customs collects and uses personal information through a variety of channels and applications, for a number of differing purposes.

As required by the Privacy Act 2020 and to ensure we're transparent with you and where we collect personal information, we provide a statement telling you why we're collecting the information and what we use that information for.

Below is a list of some key Customs privacy statements.


Trade related

  • Trade Single Window - The privacy statement applying to use of the Trade Single Window portal is available in the bottom-right corner of the portal's login page.

Travel related

  • New Zealand Traveller Declaration - This privacy information applies to personal information collected through the website.
  • eGates - This outlines how Customs, Biosecurity and Immigration officials will use the information you provide when you use eGate.