Client codes

Client codes are only issued to New Zealand entities (such as registered New Zealand companies). A client code is required as part of the import and export entry preparation and Customs clearance for shipments valued at NZ$1000 or more.

If you think you may already have a client code, please get in touch with our National Contact Centre (0800 428 786) to confirm.

If you don't have a client code your Customs broker can apply for this on your behalf, discuss this with your Customs broker, or you can apply for a client code yourself. To do this:

• complete form NZCS 224: Client Code Application form (DOC 539 KB)
• include the required identity documents
• email to Customs via the email address provided on the form.

For more information see import entry process.

Note: If you're a business i.e. a tax agent, freight forwarder, consolidator etc. and are assisting your customers in applying for client code, you are required to use Trade Single Window (TSW) and become a TSW User.

For further information on how to apply to be a TSW User please visit Registering to submit lodgments and registrations. Alternatively, you can approach a Customs broker to obtain a client code.

If you are a private individual importing or exporting for your own use please refer to the Customs Number webpage.