- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
Coronavirus update 5 February: Travel restrictions are in place at the border. Only travellers arriving in NZ on flights from Australia, Singapore and the United States will be allowed to use eGates. All other travellers are now required to have their passports physically checked by a Customs officer. We ask for your ongoing understanding and patience as we protect NZ from the Novel Coronavirus. More information. If you have an immigration enquiry about travelling to NZ from China or transiting through China, please refer to the Immigration website.
A client code is a unique number that identifies individual importers and exporters.
Client codes are only issued to New Zealand entities (such as registered New Zealand companies). A client code is required as part of the import and export entry preparation for shipments valued at NZ$1000 or more.
If you think you may already have a client code, please get in touch with our National Contact Centre to confirm.
If you don't have a client code your broker can apply for this on your behalf, discuss this with your broker, or you can apply for a client code yourself. To do this:
- complete form NZCS 224: Trade Single Window – Client Registration Application (DOC 534 KB)
- include the required identity documents
- email or fax to Customs via the email or fax number provided on the form.
For more information see import entry process.