Pay your deferred account

The information below outlines the requirements by you for paying your deferred account.


Pay your account

We will email you a detailed account statement every second Wednesday. You must pay us within 7 days of getting your statement.

We only accept payment by direct debit.

If you adjust an import entry after we generate a statement, you will have to pay any differences in the next payment run.

If you don’t pay in time, we will:

  • withdraw the facility from you
  • add 5% to the unpaid amount
  • add 2% for each month you don’t pay
  • require you to pay any future duties before you get your goods
  • use the security you gave us to pay the overdue debt.

We reserve the right to:

  • take your goods and sell them to offset outstanding costs
  • recover the debt from your importer
  • take any other appropriate actions.

We will only reinstate your account when you have paid us in full. You must apply in writing.

If you have questions about your statement, contact the Revenue Management Team: