COVID-19 update 26 March: Temporary entry restrictions remain in place at the NZ border – for more information please refer to either the Immigration NZ website or the Ministry of Health website. The border is open ONLY to NZ citizens and residents, Realm countries, Australian citizens and permanent residents ordinarily resident in NZ, airline and marine crew. More Customs’ information in relation to COVID-19 is available on this website. For more information about the NZ Government’s COVID-19 response, please refer to the official COVID-19 website.
You must get clearance for anything you’re exporting from New Zealand for commercial reasons unless it’s exempt.
Exporting commercial items
To get clearance for this, you can:
- ask a Customs agent, broker or freight forwarder to do it on your behalf
- submit the clearance yourself through the Trade Single Window (TSW) service (authorised users only)
- use the Online Declarations website (authorised users only)
- use Electronic Data Exchange (EDI) software (authorised users only).
- keep all your documentation for at least 7 years, and be able to produce it
- keep the documents in New Zealand, not in the cloud or offshore.
Types of export clearances
There are two types of clearances:
- Export entry - full description of everything you’re exporting, including their classification under the Working Tariff Document of New Zealand (if you’re not used to working with the Tariff, we suggest you ask a Customs broker, agent or freight forwarder to act on your behalf)
- Electronic cargo information (ECI) – summary details for items or consignments whose total value is less than NZ$1,000.
For export entries and ECIs, you will need:
- your client code (if you’re using a broker and your consignment is worth less than NZ$1,000, you don’t need a client code)
- the name of the craft or vessel on which your items are leaving NZ
- the free on board value of the goods – this value is made up of:
- the value of your items
- costs for packaging and transport in New Zealand
- any other costs up until they’re loaded for export.
If you’re using an export entry, you’ll also need the Tariff codes of the item/items you’re exporting.
You may need other permits or approvals, depending on what you’re exporting, and to where. You must get an export entry for anything which needs a permit or approval, regardless of value.
You won’t be able to export some items at all.
You may also be able to get a drawback – a type of refund – on any duty you paid.
If you are claiming a drawback, you must lodge a drawback entry.