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Weather event support

09.46am 15 March 2023

Supporting excise clients

The damage from recent weather events has impacted many people and businesses across the country. We are aware that some members of the wine, beer and spirit industry have been impacted by this.

If you operate a CCA and have any Customs issues, for example, if you have sustained damage to goods and are seeking remission of excise duty, or you are unable to submit your monthly entry, please inform your local excise team, or email us on

If cash flow is an issue, Customs will consider a payment plan on a case-by-case basis.