- Import
- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- Excise
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
- Home
- Business
- Trade Single Window
- Current TSW status
Current TSW status
This page provides up-to-date information on whether any issues are affecting TSW and provides dates and times for planned maintenance outages.
Friday 13 September - TSW issue
TSW experienced issues with slow responses between 1600 and 1700. This is now resolved and lodgement responses are flowing normally again.
We apologise for the inconvenience.
| Planned Maintenance Outages | ||
|---|---|---|
| Date and time | Reason | Comments |
| Every Sunday from 2am to 4am | Routine maintenance | We will update this page if maintenance goes over this timeframe |
| Wednesday 18 September from 2am to 4am | System maintenance |
The TSW Gateway and TSW Online will not be available for the duration of the maintenance period. |
Changes to TSW
What’s new, improvements and fixes to Trade Single Window which may impact you.
| Date and time: | Area impacted: |
|
Reason for change: |
What you might notice: |