- Import
- Start importing
- Prohibited and restricted imports
- Import animals
- Commercial ships and cruise liners
- Lodge your import entry
- Preferential tariff duty rates
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- Excise
- What is Excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Customs-Controlled Areas
- Excise forms and documents
From 1 October 2018 Customs will have a new Act. The changes mainly affect our business customers. Find out what this may mean for your business.
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- Business
- Trade Single Window
- Current TSW status
Current TSW status
This page provides up-to-date information on whether any issues are affecting TSW and provides dates and times for planned maintenance outages.
There are currently no known issues affecting TSW.
| Planned Maintenance Outages | ||
|---|---|---|
| Date and time | Reason | Comments |
| Every Sunday from 2 am to 4 am | Routine maintenance | We will update this page if maintenance goes over this timeframe |
Changes to TSW
What’s new, improvements and fixes to Trade Single Window which may impact you.
| Date and time: 5 August 2018 | Area impacted: TSW Online lodgements |
| Reason for Change | What you might notice |
| Choosing the correct submitter code to use was confusing and could cause issues with processing. | The submitter code field is no longer available as a choice at the start of import and export declarations. Instead, it is auto-populated based on the broker and/or importer codes as you move through the lodgement. Don't worry if it looks blank at the start - TSW will pick the right one as you complete the lodgement. |