- Import
- Start importing
- Prohibited and restricted imports
- Import animals
- Tobacco
- Commercial ships and cruise liners
- Lodge your import entry
- Valuation for import
- Preferential tariff duty rates
- Customs rulings
- Customs exchange rates
- Import payments and refunds
- Deferred accounts for importers
- Deferred accounts for brokers
- Import forms and documents
- Excise
- What is excise?
- Apply for a licence
- Lodge your excise entry
- Claim excise duty remission or refund
- Pay excise duty and other charges
- Apply for excise duty credit or drawback
- Moving excisable items
- Changing, suspending or cancelling your licence
- Amend, surrender or transfer your licence
- Change your entry or payment timeframe
- Excise forms and documents
- Businesses
- Advice for exporters, importers and businesses
- Movement of goods
- Customs duties
- Excise clients
- Goods clearance fees deferral
- Lodging of Import Declarations
- Movement of critical supplies
- Payments
- Permits and Carnets
- Point of Care test kits
- Public counters
- Tariff Concessions
- Trade enquiries
COVID-19 update: New Zealand is currently at Alert Level 2. Temporary travel restrictions are in place at the border. There are no restrictions on the movement of freight. Visit the COVID-19 section of this website, or the official COVID-19 website, for more information.
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- Current TSW status
Current TSW status
This page provides up-to-date information on whether any issues are affecting TSW and provides dates and times for planned maintenance outages.
TSW users may notice intermittent delays to lodgement responses between 15.45 and 16.20 while the technical teams work to resolve an issue. Lodgement responses will be returned shortly after 16.20 if there is a delay experienced.
We apologise for the inconvenience.
| Date and time | Reason | Comments |
|---|---|---|
|
Every Sunday |
Routine maintenance |
We will update this page if maintenance goes over this timeframe |
|
Sunday 31 May |
System maintenance |
TSW will not be available for the duration of the maintenance period. |
|
Wednesday 3 June |
System maintenance |
TSW will not be available for the duration of the maintenance period. |
Changes to TSW
What’s new, improvements and fixes to Trade Single Window which may impact you.
|
Date and time: |
Area impacted: |
|
Reason for change: |
What you might notice: |