Current TSW status

Important note on upcoming TSW Maintenance 

We are proceeding with the next stage of the Trade Single Window (TSW) draft system update, following phase one which was completed on 4 May.

What is happening?

We are releasing a system update to change how TSW draft lodgements are stored. As part of this update, any draft lodgements currently in progress will be automatically cleared at the time of release.

When is this happening?

This notice is provided for early awareness. We anticipate the update will occur in early June. The confirmed date and time will be communicated on this page, no later than 7 days before the release occurring.

What does this mean for you?

Any draft lodgements that are in progress and not submitted before the update will be permanently removed.

You will still be able to create new drafts both before and after the update. This change only affects lodgement drafts that are in progress at the time of the system update.

What do you need to do?

No action is required at this stage. Once the confirmed date and time are provided, you will need to ensure that any draft lodgements in progress are submitted to avoid losing your work.

Why is this change required?

Clearing drafts is a necessary step in the New Zealand Customs Service’s migration to cloud-based infrastructure. This will help improve system resilience, scalability, and long-term stability.