Import payments and refunds
There are a number of ways to pay your duties and other charges.
Payments
Business/commercial importers and exporters can pay by:
Change your payment method
If you need to change how you pay us, please contact us.
If you’re a broker, you must email your request to Revenue Management.
Short-payments
Short-payments are cases where you’ve not paid enough. You can tell us voluntarily, or we identify them by audit or other enquiry.
You must pay by direct credit if we give you an assessment notice. If you don’t pay by the due date, we may fine you.
Voluntary disclosure
If you’re on a deferred payment scheme and voluntarily tell us about a short-payment, we may adjust your client account with sending you a claim.
You must pay by direct credit. We won’t debit the amount from your deferred account. If you don’t pay by the due date, we may fine you.